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  • How do I choose the correct texture for my hair type?
    For proper blending, it's critical to choose a texture that closely matches the texture of your natural hair; otherwise, the illusion won't work since the extensions don't look like they're growing right out of your scalp.
  • How do I make changes to my order?
    Unfortunately orders here at Hair By Azuree can't be altered or changed once payment is complete.
  • How long does shipping normally take?
    Please allow 5-7 Business days for wig orders to be processed.
  • What is your refund policy?
    "Due to COVID-19 and the spread of the coronavirus ALL SALES ARE FINAL. Return and Exchange Policy Due to COVID-19 and the spread of the coronavirus, our policy won’t allow us to give a refund, compensate, or exchange merchandise/products that’s been tampered with, has a missing label, or worn for an extended amount of time. The safety of our team, customers, and vendors will always be key to our policies and decision making. We hope to continue being your provider when considering virgin hair extensions, closures, and other hair care needs."
  • Can I track my order?
    You will receive a confirmation email once your order has been processed to the email address provided during the checkout process. You will also receive a second email notification once your order has shipped, which will include your tracking number and a link to follow your shipment’s status along its journey.
  • Can I wet my hair extensions?
  • What does 100% Virgin Human Hair Mean?
    It means that it has never been treated or includes any processed chemicals like perm or dye.
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